The following table shows which status of a record type indicates whether it is active or inactive during duplicate detection.
Record Type |
Status Considered As Active |
Status Considered as Inactive |
Appointment |
Open, Scheduled |
Completed, Canceled |
Campaign Activity |
Open |
Closed, Canceled |
Campaign Response |
Open |
Completed, Canceled |
Contract |
Draft, Invoiced, On Hold |
Canceled, Expired |
Contract Line Item |
Existing, Renewed |
Canceled, Expired |
Open |
Completed, Canceled |
|
Fax |
Open |
Completed, Canceled |
Case |
Active |
Resolved, Canceled |
Invoice |
Active |
Closed, Paid, Canceled |
Article |
Draft, Unapproved, Unpublished |
- |
Lead |
Open |
Qualified, Disqualified |
Letter |
Open |
Completed, Canceled |
Opportunity |
Open |
Won, Lost |
Phone Call |
Open |
Completed, Canceled |
Quote |
Active, Draft |
Won, Closed |
Order |
Active, Submitted, Invoiced |
Canceled, Fulfilled |
Service Appointment |
Open, Scheduled |
Completed, Canceled |
Task |
Open |
Completed, Canceled |