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If you have Outlook 2010 installed, on the Home tab, click New Items, and then click Task.
After you save the record, the View in CRM button is available. To open the Microsoft Dynamics CRM activity to add or edit information, click View in CRM.
The task appears in your Outlook Tasks area. If you chose to track the task in Microsoft Dynamics CRM, it appears in your list of activities.
Note
To edit a task, in your Outlook Task List, open the task, make your changes, and then save the task.