Add or remove a customer record in a marketing list

Can I do this task?

You can add a lead, account, or contact to a marketing list. You might sometimes find the record you want is already in the list, having been added from another area of Microsoft Dynamics CRM.

  1. In the Navigation Pane, click Sales, and then click Leads, Accounts, or Contacts.
  2. In the list, open the record you want.
  3. In the Collaborate group, click Add to Marketing List.
  4. In the Look Up Record dialog box, select the list you want and click OK.
  5. Click Save or Save and Close.

Note

To remove a record from a marketing list, open it from within the marketing list. In the Navigation Pane, under Marketing, click Marketing Lists. Select the list you want, and, in the Records group, click Remove. In the confirmation message, click OK.

Tip

Related Topics

Work with Contacts

Work with Accounts

Managing Accounts and Contacts

Work with Leads

Managing Leads

Work with Marketing Lists

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