This task requires permissions that are found in all default security roles Defined sets of privileges.The security role assigned to a user determines which tasks the user can perform and which parts of the user interface the user can view. All users must be assigned at least one security role in order to access the system.. More information about specific permissions and performing this task while offline: Sales Permissions
You can add a lead A potential customer who must be qualified or disqualified as a sales opportunity. If a lead is qualified, it can be converted to an opportunity, account, and/or contact., account A company that might do business with your organization., or contact A person who represents a customer or potential customer, or an individual related to an account. For example, an individual who purchases products or services for their own use, or an employee of an account. A contact may also be a person involved in a business transaction, such as a supplier or a colleague. to a marketing list A list of accounts, contacts, or leads that matches a specific set of criteria.. You might sometimes find the record you want is already in the list, having been added from another area of Microsoft Dynamics CRM.
In the Navigation Pane, click Sales, and then click Leads, Accounts, or Contacts.
In the list, open the record you want.
In the Collaborate group, click Add to Marketing List.
In the Look Up Record dialog box, select the list you want and click OK.
Click Save or Save and Close.
Note
To remove a record from a marketing list, open it from within the marketing list. In the Navigation Pane, under Marketing, click Marketing Lists. Select the list you want, and, in the Records group, click Remove. In the confirmation message, click OK.
If you cannot find the list you want, you might need to create it. To do this, in the Look Up Records dialog box, click New and then complete the form.