Set and edit business closures

Can I do this task?

  1. In the Navigation Pane, click Settings, click Business Management, and then click Business Closures.
  2. On the Actions toolbar, click New.
  3. In the Schedule a Business Closure dialog box, in the Name box, type a name.

    The first 12 characters of the name appear on each day of the closure on the calendar view of the affected resource's Work Hours.

  4. In the Start Time and End Time boxes, enter the start and end date for the closure.
    1. If you want to enter a duration instead of an end time, select the length of the closure in the Duration box. Microsoft Dynamics CRM automatically calculates the end time for you.
    2. If the closure is an all day event, select the All Day Event check box. Microsoft Dynamics CRM automatically enters a duration of 1 day.
    3. If you want to enter a specific time period, clear the All Day Event check box. You can then specify the hours during which your organization will be closed.
  5. To save this business closure, click OK.

Note

The Do not observe option is not set automatically for new resources.

Related Topics

Work with Business Closures

Manage Business Management Settings

Work with Resource's Work Hours

Configuring Service Scheduling

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