Schedule a break for a user or a daily unavailability for a facility or equipment

Can I do this task?

You can schedule To cross-reference resource schedules to find a period of time available to schedule a service activity. a regular period of time during a workday when a resource A user that performs a service, or the equipment or facility that is required for a service. is not available to be scheduled for a service activity. For a user, this could be a break or lunch. For a facility or equipment, this could be for daily maintenance. You can schedule one or more breaks for each work day.

1. In the Navigation Pane, click Settings, click Administration, and then click Users.

   - OR -

2. In the Navigation Pane, click Settings, click Business Management, and then click Facilities/Equipment.
3. Open the resource whose schedule you want to modify.
4. Under Common, click Work Hours.
5. Do one of the following:

   To add a break to a single work day

   1. On the calendar, open the specific day you want to modify.
   2. On the Edit Weekly Schedule dialog box, select This date only, and then click OK.

   To add a break to an entire schedule

   1. On the calendar, open the first day of the schedule you want to modify.
   2. On the Edit Weekly Schedule dialog box, select from this date onward, and then click OK.
   3. On the Weekly Schedule dialog box, click the work hours link for the schedule you want to modify.
6. On the Work Day dialog box, beside the time period in which you want to add a break, click Add Break.

   A 30-minute break is added in the middle of the selected time period.

7. Adjust the start and end times, as needed.
8. Repeat steps 5 and 6, as needed.
9. Click OK.
10. To close the resource record, click Save or Save and Close again.

Notes

• You can update your own working hours or time off, and add yourself to teams and resource groups. On the Tools menu, click Options. On the General tab, at the bottom of the page, click the View your user information link.
• All of the options may not be available to you for selecting how much of the schedule you want to edit. The available options are based on the schedules that are already set up.