Work with Data to Take Offline

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You use filters A set of filters available in Microsoft Dynamics CRM for Outlook that determines what data is available offline and stored on the local computer. to define what data is taken offline. You can edit the filters to suit your business needs.

1. If you have Outlook 2007 installed, on the CRM menu, click Offline Filters.

   If you have Outlook 2010 installed, click File. Click the CRM tab. Click Go Offline, and then click Offline Filters.

   The Offline Synchronization Filters are displayed by default.

2. On the User Filters tab, click the filter that you want to edit. To create a new filter, on the Actions toolbar, click New.

   The New Filter dialog box lists the name and criteria of the filter. You can use this dialog box to edit the properties of the filter, such as the name and description, and you can add or change the criteria of the filter. For example, you can add the criteria, Owner Contains Jesper.

   Each row represents one set of filter criteria, and contains three columns: the field to use in the filter (for example, Account Name or City), the query relational operator Part of an expression (for example "is equal to" or "contains") that defines how a specified attribute should be compared with a value. (for example, Equals or Contains), and the value to filter on (for example, Open).

3. Change the criteria in the New Filter dialog box:
   1. To edit a filter criteria row, click the field and select a different field, or click the query relational operator Part of an expression (for example "is equal to" or "contains") that defines how a specified attribute should be compared with a value. and select a different operator, or click the value, and enter a new value. For some values, you can click the Select or change the values for this field button to open the Select Values dialog box and select the value you want.
   2. To add a criteria row:
      1. Click Select, and specify the field to filter on.
      2. Click the query relational operator Part of an expression (for example "is equal to" or "contains") that defines how a specified attribute should be compared with a value., and select an operator.
      3. Click Enter Value, and enter a value to filter on. For some values, you can click the Select or change the values for this field button to open the Select Values dialog box and select the value you want.
   3. To group criteria, you must select two or more rows for the same record type. For example, Sales Stage and Est. Revenue are both field values in the Opportunity record type and two rows that specify filter criteria for these fields can be grouped. However, rows with field values from different record types, such as Account and Opportunity record types, cannot be grouped.
      • For each row you want to group, in detailed mode, click the Options menu button for that row, and then click Select Row.
      • On the Filter toolbar, select Group AND or Group OR.
      • To remove a row from a group, click the Options menu button for that row, and then click Delete.
      • To select a group, click the Options menu button for that group, and then click Select Group.
      • To add a criteria clause to a group, click the Options menu button for that group, click Add Clause, and then select the field, query relational operator, and value.
      • To unselect a group that has been previously selected, click the Options menu button for that group, and then click Deselect Group.
      • To ungroup a group, click the Options menu button for that group, and then click Ungroup.
      • To change a Group AND group to a Group OR group, or a Group OR group to a Group AND group, click the Options menu button for that group, and then click Change to OR or Change to AND.

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