Cancel Order Form

Use this form to cancel an order A confirmed request for delivery of goods or services based on specified terms. An order is a quote that has been accepted by a customer..

When you ship (fulfill) an order, you should close it. If you do not ship the order, you should cancel it.

1. In the Navigation Pane, click Sales, and then click Orders.
2. In the Orders list, open the order that you want.
3. On the ActionsActions menu, click Fulfill Order or Cancel Order.
4. In the dialog box, enter information in the Status Reason, Date Fulfilled or Cancel Date, and Description boxes, and click OK.

Important

You cannot change a closed order, and you cannot change a fulfilled or partially fulfilled order, either.