This task requires the System Administrator or System Customizer security role A defined set of privileges. The security role assigned to a user determines which tasks the user can perform and which parts of the user interface the user can view. All users must be assigned at least one security role in order to access the system. or equivalent permissions. More information about specific permissions and performing this task while offline: Chart Permissions
System charts are organization-owned charts and cannot be assigned or shared.
In the Navigation Pane, click Settings.
Under Customization, click Customizations.
In the Customization area, click Customize the System.
Under Components, expand Entities.
Expand the name of the entity for which you want to create or edit a chart, and then click Charts.
To create a chart, on the Actions toolbar, click New.
- OR -
To edit a chart, click More Actions, and then click Edit.
The Chart Designer opens.
In Record Type View, select a view that you want to use for the chart.
By default, the default view for any record type is displayed in this list. The view selection determines the data for the chart. For example, if you select My Open Accounts as the Record Type View, the chart displays only the data for the open accounts.
The chart is named based on the fields you chose for the series and category axes.
If you want to specify a different name for the chart, click the chart name to edit it.
Type a meaningful description for the chart. The description is useful to identify the purpose of the chart.
Click Save.
Important
You can create and attach charts to only those record types in Microsoft Dynamics CRM that support the new ribbon interface in the Web application. This is because all of the chart controls are only present in the ribbon interface of Microsoft Dynamics CRM. For more information, see Charts (Visualizations) for Microsoft Dynamics CRM in the Microsoft Dynamics CRM Software Development Kit.